MUROD KAMILOV | IELTS
ACADEMIC LISTENING · MKL036
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PART 1 · QUESTIONS 1–10

Travel Agency Client Quotation

Questions 1–4

Complete the form below.

Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Travel Agency Client Quotation Form

  • Country of destination: Australia
  • Surname:
  • Month of travel: July
  • Length of stay:
  • Possible dates of travel: within first fortnight
  • Airport: Brisbane
  • Area of destination: the (near Brisbane)
  • Type of accommodation:

Questions 5–7
Choose the correct letter, A, B or C.

5 According to the client, the children’s favourite theme park will be

6 At the wildlife sanctuary they will be able to take close-up photographs of

7 The client wants the accommodation to be near the

Questions 8–10

Choose THREE letters, A–G.

Which THREE facilities does the client want at her accommodation?

A  childcare
B  playroom
C  parking
D  gym
E  laundry
F  cleaning
G  sauna/spa
PART 2 · QUESTIONS 11–20

Reynolds Electrical

Questions 11–16

Complete the sentences below.

Write ONE WORD AND/OR A NUMBER for each answer.

  • 11  Tony Reynolds’ first business produced
  • 12  Reynolds Electrical was started in the year
  • 13  There was previously a where the company is now based
  • 14  The of the products is an important factor for customers
  • 15  The company is building a new
  • 16  The company recently won an award for its success in reducing

Questions 17–20

Complete the table below.

Write ONE WORD ONLY for each answer.

Day Topic
Monday possible improvements in
Tuesday development
Wednesday communication with
Thursday getting the right staff
Friday making sure the company has enough
PART 3 · QUESTIONS 21–30

Design Portfolio

Questions 21–26
Choose the correct letter, A, B or C.

21 According to Sandra, what is the most important thing to demonstrate in the portfolio?

22 What is Charlie going to include to show his understanding of design?

23 Charlie and Sandra choose drawings of the human body to show their ability to

24 Why does Charlie advise Sandra not to include her work on deserts?

25 What did Sandra think was the best advice from their tutor?

26 Who is Sandra going to ask to look at her portfolio before she submits it?

Questions 27–30

Which reason is given for the inclusion in Charlie’s portfolio of each of the following pieces?

Choose FOUR answers from the box and select the correct letter, A–F, next to questions 27–30.

Pieces
27 a design for a book cover
28 designs for jewellery
29 a wood carving
30 an advertisement
Reasons for inclusion
A explanation of a personal relationship
B communication of a mood
C high degree of accuracy
D evidence of originality
E use of lettering
F combination of different materials
PART 4 · QUESTIONS 31–40

Hospital Gardens

Questions 31–40

Complete the notes below.

Write ONE WORD ONLY for each answer.

Hospital gardens

A recent survey found that gardens are important in the design of hospitals.


1984 Schwartz study found that

  • •  looking at gardens may speed recovery from surgery and from
  • •  patients with views of nature recovered much faster than patients with views of a

European studies

  • •  hospitals were a source of

Looking at nature

  • •  can affect electrical activity in the body, especially the
  • •  can be beneficial to the system

1995 Cooper and Bennett study

  • •  research methods included analysis, observation and
  • •  gardens with a were particularly popular

‘Behavioural maps’ studies

  • •  showed gardens need
    • – areas for private conversation and flat paths
    • – easily moved
    • – landscaping that attracts
  • •  middle-aged patients prefer peace and quiet
  • •  elderly patients want to feel a part of