Amateur Dramatic Society
Questions 1–10
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
Amateur Dramatic Society
- Secretary: Jane Caulfield
- Mailing address: 117 Green Road, Prestwin
- Location for rehearsals: The House, Wynn
- No experience necessary
- They need actors and singers
- Also need people who can
- Meetings 6–8 p.m. every
- Closed in (for 2 weeks)
Membership costs:
- Standard: £40 (includes a once a year)
- Over 60s or unemployed: 7 £
- Youth group: for people aged years old and under
Shows
- • mostly plays by authors
- • family show in December (raises money for children’s )
Clifton Bird Park Volunteers
Questions 11–15
Choose the correct letter, A, B or C.
Information for Volunteers at Clifton Bird Park
11 The speaker stresses the importance to Clifton Bird Park of
12 People who volunteer to help with gardening at the park
13 According to the speaker, who would be the ideal gardening volunteer?
14 Volunteer guides will mainly be working with
15 What is still required for the Maintenance Day at the bird park?
Questions 16–20
Label the map below.
Choose the correct letter, A–H, next to questions 16–20.
| A | B | C | D | E | F | G | H | |
|---|---|---|---|---|---|---|---|---|
| 16 Wooden bridge | ||||||||
| 17 Observation tower | ||||||||
| 18 Visitor cabins | ||||||||
| 19 Nesting boxes | ||||||||
| 20 Boat sheds |
Geology Field Trip to Iceland
Questions 21–25
Choose the correct letter, A, B or C.
Geology field trip to Iceland
21 Why do Andrew and Sarah decide to mention the Mountain Code?
22 Andrew suggests some field trip participants harm the environment because
23 Which rule about taking samples is most important?
24 Which aspect of taking samples do they still have to find out about?
25 What danger in coastal areas do they decide to emphasise?
Questions 26–30
Which topic does each of the following reading packs focus on?
Choose FIVE answers from the box and select the correct letter, A–G, next to questions 26–30.
Crisis Communication Theory
Questions 31–40
Complete the notes below.
Write ONE WORD ONLY for each answer.
Crisis Communication Theory
Why do we need theory?
- • Some people think using is better than theory
- • But a lot of advice is simply a
Types of crisis
- • The organization can be a victim – e.g. due to a
- • Crisis can be accidental – caused by external factors
- • Crisis can be preventable – resulting from a in the organization
Suggested response for all crises
- • Give information to prevent any more damage
- • Communicate what is to be taken
Strategies to influence people’s thinking
- • Diminish the crisis
- – provide that the crisis is not so bad
- • Give excuses for the crisis
- – highlight that it was not intentional
Protecting the organisation’s reputation
- • Initial objective is to lessen opinions
- • ‘Rebuild strategies’ are important when:
- – there is a serious to the organisation’s reputation
- – the impact of the crisis needs lessening
- • Things can be improved by providing an
- – In serious cases, is usually offered