Friedberg Insurance Accident Claim Form
Questions 1–10
Complete the form below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
Friedberg Insurance
Accident Claim Form
Policy details
- Example Type of insurance: household
- Policy reference:
- Time since previous claim:
Policy holder details
- Postcode:
- Address: 120,
- Gosport
- Name: Rose Maynard
Current claim
- Damage to: floor covering (material: )
- Cause of damage: from washing machine
Action taken
- Client the washing machine
- After mopping the floor she called the
Arrangements for inspection
- Day: on next week
- Special instructions (if any): house is opposite the (number on gate)
Hospitality Industry Training
Questions 11–15
Choose the correct letter, A, B or C.
Information day: Training courses for workers in the hospitality industry
11 What has the speaker enjoyed most about working in hospitality?
12 What point does the speaker make about kitchen assistants?
13 According to the speaker, which job is sometimes undervalued?
14 Experience in reception may help employees
15 The speaker says that interview skills
Questions 16–20
Label the plan below.
Choose the correct letter, A–J, next to questions 16–20.
| A | B | C | D | E | F | G | H | I | J | |
|---|---|---|---|---|---|---|---|---|---|---|
| 16 Restaurant Service | ||||||||||
| 17 Kitchen Hands | ||||||||||
| 18 Porters, Cleaners, Dishwashers | ||||||||||
| 19 Receptionists | ||||||||||
| 20 Interview Skills |
Music Experiment
Questions 21–25
Choose the correct letter, A, B or C.
Music Experiment
21 According to the students, the incorrect reporting of the Mozart experiment led to
22 What were the findings of the elephant experiment?
23 The students decide not to use the elephant experiment in their talk because
24 What kind of music had the biggest effect on the tamarin monkeys?
25 What impressed the students most about Taylor?
Questions 26–30
What problem do the speakers identify for each of the following lesson ideas?
Choose FIVE answers from the box and select the correct letter, A–G, next to questions 26–30.
Early Migration to America
Questions 31–40
Complete the notes below.
Write ONE WORD ONLY for each answer.
Early Migration to America
- Humans migrated from Northern Asia to Alaska via a land bridge
- The area consists of a dry grassland plain up to 2000 km²
- The winter is cold and long with strong winds but free from
- The earliest group of humans followed to Alaska
- Anthropologists found similar shaped in people in Northern Asia and in North America
- The land is covered with glaciers, which makes it difficult to find
- The other evidence was in the form of for hunting
- Some scientists believe first settlers moved from north to south
- But no have been found to support the theory
- Excavations revealed dozens of people living in some huts by a stream
- Scientists found a variety of in the sea, such as seaweed
- However, some archaeologists did not believe the first humans arrived via Alaska.
- They thought the was too bad for humans to survive in
- They doubt the skills of the early people for such a long voyage
- People believe the theory because there is a strong in the Pacific Ocean