PART 1 Questions 1-10
Questions 1-4
Complete the form below. Write NO MORE THAN TWO WORDS for each answer.
HOMECARE CLEANING AGENCY
House Details
Customer referred by:
Friend
Location:
in the 1
Type of cleaning:
regular
Rooms:
two 2 bedrooms (third bedroom used as 3 )
kitchen/diner
4 family room
two bathrooms
Questions 5-7
Choose the correct letter, A, B or C.
5 Which extra service does the agency agree to provide?
6 What will be cleaned more thoroughly every three months?
7 The woman would like the cleaners to
Questions 8-10
Complete the form below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
HOMECARE CLEANING AGENCY
Customer Details
Name:
Rose Kelly
Address:
48 8 Road Mount Eden
Day of job:
9
Time:
9.30 am.
Cost per hour:
$25
Maximum length of job:
10
PART 2 Questions 11-20
Questions 11-16
Choose the correct letter, A, B or C.
Museum tour
11 What does the tour guide advise the visitors to do in the museum today?
12 The museum was designed by William Craven, who also designed
13 The museum won an award for the preservation of the
14 Most of the money for the project came from
15 Over the next five years, the museum will invest mainly in
16 Visitors who are interested in learning more about the exhibits should
Questions 17-20
What information does the guide give about each of the following collections?
Choose FOUR answers from the box and write the correct letter, A-F, next to Questions 17-20.
Choose FOUR answers from the box and write the correct letter, A-F, next to Questions 17-20.
Information
A has been shown in different museums
B consists of work by a local resident
C has exhibits from various countries
D is only on temporary display
E shows things that are no longer common
F is on loan from a foreign museum
Collections
17. 18th-century paintings
17
18. Farnley collection
18
19. kitchen appliances
19
20. fashion gallery
20
PART 3 Questions 21-30
Questions 21-25
What are the characteristics of the following analysis methods?
Choose FIVE letters from the box and write letters A-G, next to questions 21-25.
Choose FIVE letters from the box and write letters A-G, next to questions 21-25.
Characteristics
A it will save a lot of business time and effort
B it is visualized
C it does not fit our company
D it will take too long
E it is easy to use
F it is difficult to apply
G it is suitable to almost all sized companies
Analysis methods
21. PEST
21
22. Drill Down
22
23. PMI
23
24. Pareto
24
25. SWOT
25
Questions 26-30
Choose the correct letter, A, B or C.
26 What does Frances consider as the best strength of the company?
27 What factor did Sam overlooked for the future growth of the company
28 Which of the following can be the threat to a company
29 What has Sam learned from the research
30 What is the professor's suggestion for the report?
PART 4 Questions 31-40
Complete the notes below. Write NO MORE THAN TWO WORDS for each answer.
Employment Survey on Graduates
Overview
- interviews from which subject: 31
- two research methods: email questionnaires and 32
Findings
- 32% of students tended to acquire another 33
- only 4% were unemployed
- most of the students work in the 34 sector
- majority are happy with: 35
Feedback:
- Useful skills learned in college:
- working as a 36 member
- personal organization
- 37 ability
- Useless skills:
- 38 (lack of training)
- advice on 39 (unnecessary)
- advice on finding a 40 (not enough)